After ordering online, you will receive an email confirmation from RPNET containing your order details. We will normally confirm receipt of your order within a few minutes of ordering. Your account activation will be completed within 5 minutes of a confirmed successful payment (i.e. near instantly).
If you wish to query a delivery please contact us at https://helpdesk.rpnet.biz.
If for any reason you are not completely satisfied with your purchase we will give you a 14-day money-back guarantee from the time you start your subscription. Please contact us at https://helpdesk.rpnet.biz within that time if you are not satisfied with your purchase so that we can resolve any problems.
This refund policy does not apply if we determine that your refund request is fraudulent and your purpose of signing up and paying for the service was to claim a refund after use.
If our services are inaccessible for a considerable period of time, we guarantee a compensation period equal to the duration of the service unavailability for every impacted user of our service.