Order and Payment Processing, Customer Service, Credit Card Issuers and Quality Assurance:
We use contact information i.e. your email address to help us efficiently perform account tasks (changing passwords, retrieving lost passwords), to deliver the services you have requested, to perform quality assurance, sales analyses and other business analyses, and to contact you in connection with any orders that you have placed with us. No other use of your financial information will be made except to satisfy any law, regulation, governmental request, or judicial order. When you make a purchase through the Site, or register with the Site, you will provide us with an email address where we, or these service providers, may contact you for the purposes described in this paragraph.
Contacting You for Offers and Promotions:
You agree, in consideration for the use of the Services provided by RPNET, to allow RPNET to use your personal information to send you marketing and promotional materials. RPNET will not rent or sell your personal information for use by third parties. These materials may include, but are not limited to: newsletters providing you with additional information on how to use the Services, and promotional offers for goods and services from RPNET.
Use of Demographic Information:
RPNET may disclose specific contact information when we determine that such disclosure is necessary to comply with law, to cooperate with or seek assistance from law enforcement or to protect the interests or safety of RPNET or other visitors to the site or users of the Services. Also, your contact information may be passed on to a third party in the event of a merger, acquisition, consolidation, divestiture, or a bankruptcy of RPNET.
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
"Session IDs" allow us to identify a particular user across multiple web page requests. This Session ID is maintained within your cookie file, where possible. If cookies are not enabled, or if the user's internet browser program does not support cookies then RPNET will place the Session ID in the requested web page. This allows the end user to avoid having to continually re-enter certain information such as account name and password for every web page request. This Session ID expires whenever the user closes their internet browser.
Web Site Tracking, Reporting:
Many of our web pages also contain special electronic images (called a "single-pixel gif" or "gifs") that allow us to gather only non-personally identifiable traffic statistics and other aggregate information about visitors to our sites. RPNET (through itself or third parties) uses this technology to collect and accumulate anonymous data that helps us understand and analyze the experience of people visiting our web sites and, along with other information you provide, customize your future visits and improve our web sites. For example, we capture data on the type of browser used, operating system software (e.g. Windows 95 vs. 98 or Macintosh), cookie preferences (whether the user has them turned on or off), and search engine keywords (what key words did a visitor use to get to our site). We also record number of visits, paths taken, and time spent on sites and pages within RPNET's web sites. Please keep in mind that none of this information is personally identifiable and that we only distribute this information to internal staff at RPNET and to partners that have signed confidentiality agreements with us. Any information that we do share with partners reflects overall web site or Internet usage trends, not individual.
Scanning for child exploitation content:
RPNET will at the time of writing data to its storage servers check the MD5 hash of the files to be written against a database of hashes of known child exploitation content, obtained from the National Center for Missing and Exploited Children. If there is a positive match we will forward the necessary information to the appropriate NGO in the offenders country.
Each time you visit the Site, we automatically collect your IP address and the web page from which you came. In order to administer and optimize the Site for you and to diagnose problems with our Site, we use your IP address to help identify you and to gather broad demographic information about you.
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can contact us at https://helpdesk.rpnet.biz.
You understand and agree that RPNET stores and processes your information on computers located in the United States of America, and by providing any data to RPNET, you consent to the transfer of such information to the United States of America. When you a delete a file from your RPNET account, no link will remain between you and that file. Deleted files may stay cached in RPNET servers to save bandwidth in case other people request them.