All payments are one time, and do not recur. Once your service time expires, you must renew manually.
We have plugins for Firefox and Chrome. Please visit the Tools section within the UserCP (requires a registered and activated account).
Our service integrates with some very popular download managers. Please see the Tools page within the UserCP for instructions on installing the plugins.
Please contact us at the helpdesk and include all details of the failure and problems encountered. We'll investigate and fix problems promptly.
Please visit the Services page for details on supported services.
All maintenance and/or outage announcements are posted on the UserCP News page as well as the official blog. If you do not find any updates on either of these pages, please get in touch with us via the helpdesk and we'll investigate and rectify any problems you're facing.